Last Updated: 16th November, 2023

Welcome to The Pounamu Pathway, operated by Te Ara Pounamu Limited. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website, use our services, or interact with us. Our data practices are governed by the Privacy Act 2020.

1. Information We Collect

1.1. Personal Information: We collect personal information, including your name, email address, phone number, and any other data you provide when using our services, booking a service, subscribing to our newsletter, or contacting us.

1.2. Usage Information: We gather data about your interaction with our website, such as your IP address, browser type, device information, pages visited, and other usage data.

1.3. Google Analytics: We use Google Analytics to collect information about your website usage, including pages visited, browsing habits, and demographic information. This data helps us analyze and improve our website's content and functionality. Google Analytics may set cookies on your device. For more information, please refer to Google's Privacy Policy.

2. How We Use Your Information

We use your information for the following purposes, consistent with the Privacy Act 2020:

2.1. To provide and enhance our services.

2.2. To send you updates, newsletters, and promotional materials (if you opt-in).

2.3. To respond to your inquiries and provide customer support.

2.4. To analyze website usage and improve our content and services.

3. Consent

We obtain your consent to collect, use, and disclose your personal information in accordance with New Zealand privacy laws. You may withdraw your consent at any time by contacting us.

4. Access and Correction

You have the right to access and correct your personal information. If you wish to do so, please get in touch with us using the information provided in Section 9 below.

5. Disclosure and Sharing

We do not sell your personal information to third parties. However, we may share your information under the following circumstances:

5.1. With trusted third parties that help us operate our website, conduct our business, or provide services to you.

5.2. To comply with legal obligations, enforce our site policies, or protect our rights, property, or safety.

6. Security

We implement industry-standard security measures to protect your personal information. While we take reasonable steps to safeguard your data, no method of data transmission over the internet can be guaranteed to be completely secure.

7. Retention Period

We retain your personal information only for as long as necessary for the purposes specified in this policy or as required by New Zealand law.

8. Data Breach Notification

In the event of a data breach, we will promptly notify you and the relevant authorities, as required by the Privacy Act 2020.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Privacy Officer at:
info@pounamupathway.kiwi

You may also contact the New Zealand Privacy Commissioner if you have concerns about your personal information.